Refund Policy

This refund policy applies to all purchases made from Woodtoy and covers all our published services.

At Woodtoy, we strive to ensure your satisfaction with our wooden toys and imaginative play products. Our refund policy is designed to provide clarity and support.

Refund Eligibility

Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.

Exclusions

Certain items, such as personalized products or those marked as final sale, are not eligible for refunds. Please check product descriptions for details.

Requesting a Refund

To initiate a refund, please contact our customer service team with your order details. We will guide you through the return process.

Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within a few business days.

Order Cancellation

If you wish to cancel your order, please notify us within 24 hours of purchase. After this period, cancellations may not be accepted.